Tilak Stone Arts ยท International Order Journey

From inquiry to
your doorstep

A complete guide to your international stone temple order โ€” every stage, every step, transparently mapped from Agra to your home.

8
Stages
43
Process Steps
90+
Days Typical Lead Time
4
Partner Teams
๐Ÿ’ฌ

Sales & Quotation

Initial contact through to order confirmation and advance payment

1
Initial Inquiry / Lead Capture
Receive inquiry through website, referral, architect, or social media.
โฑ Same day
Primary Responsibility
TSA
Supporting Stakeholder
Client
Key Documents
Lead form / CRM entry
๐Ÿ“Œ Ensure lead is entered in CRM
2
Qualification Call
Understand client requirements, country, space size, temple dimensions, budget, and shipping location.
โฑ 1 day
Primary Responsibility
TSA
Supporting Stakeholder
Client
Key Documents
Call notes
๐Ÿ“Œ Confirm door vs port delivery requirement
3
Concept Discussion
Share previous projects, explain customization possibilities and materials.
โฑ 2โ€“3 days
Primary Responsibility
TSA
Supporting Stakeholder
Client
Key Documents
Reference catalogue / renders
๐Ÿ“Œ Align expectations early
4
Preliminary Design / Concept
Prepare 2D/3D concept based on client requirement.
โฑ 3โ€“7 days
Primary Responsibility
TSA
Supporting Stakeholder
Client
Key Documents
Concept drawing / render
๐Ÿ“Œ Design approval required before quotation
5
Quotation Preparation
Prepare quotation including product details and door/port shipping estimate.
โฑ 2โ€“3 days
Primary Responsibility
TSA
Supporting Stakeholder
CHA
Key Documents
Quotation document
๐Ÿ“Œ Include stone type, dimensions and finish
6
Freight Estimation
Calculate CBM and request freight estimate from shipping agent.
โฑ 1โ€“2 days
Primary Responsibility
CHA
Supporting Stakeholder
TSA
Key Documents
CBM sheet
๐Ÿ“Œ Based on crate size estimate
7
Quotation Submission
Share quotation with payment milestones and delivery timelines.
โฑ Same day
Primary Responsibility
TSA
Supporting Stakeholder
Client
Key Documents
Final quotation
๐Ÿ“Œ Clarify duties responsibility
8
Negotiation & Clarification
Resolve queries related to design, pricing, logistics and delivery.
โฑ 3โ€“7 days
Primary Responsibility
TSA
Supporting Stakeholder
Client
Key Documents
Email thread
๐Ÿ“Œ Document agreed terms
9
Order Confirmation
Client confirms order and signs Proforma Invoice / agreement.
โฑ 1โ€“3 days
Primary Responsibility
Client
Supporting Stakeholder
TSA
Key Documents
Proforma Invoice
๐Ÿ“Œ Legal confirmation required
10
Advance Payment
Client pays advance to initiate production.
โฑ 2โ€“5 days
Primary Responsibility
Client
Supporting Stakeholder
TSA
Key Documents
Payment receipt
๐Ÿ“Œ Production begins only after payment clearance
Journey Progress
Stage 1 of 8
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